LIVE TRAFFIC SWITCHBOARD

LDS-47 Trunking Connection Matrix

TRUNK LAMP:

OFF DUTY

WEBRTC HEADSET LINK: OFFLINE

Enables real-time voice headset. Operator can converse naturally.

LDS COMTROL TERMINAL [OS v4.98]ACTIVE CIRCUIT: LINE 1

COMTRON SYSTEM: TRUNK CONNECTED █

ALL GEAR: NOMINAL

CONSOLE OPERATION CONNECTION PANELS

LDS STANDARD OPERATOR TRAINING MANUAL (1995 ED.)

Standardized Regulatory Scripts & Procedures

STANDARD CALLS

Verify caller name: "Who is calling, please?"
Verify number: "What is the telephone number please?" or "What number are you dialing?"

SPECIAL PROTOCOLS

Prison calls: require manual ID check, disclaimer announcement ("This call is from a correctional facility...").
Calling Cards: collect PIN, enter in validation terminal, click validate before routing.

RECOVERY

If caller gets confused, guide them step-by-step. Keep responses structured. Ensure charges are explicitly announced to the dialed party.

LDS BILLING CONTROLLER UNIT

LATA Zone Rates & Operator Service Tariff Calculator

BILLING TARIFF CALCULATOR

Call Category Surcharge

Rate Period

Call Duration

Action

Base LATA Rate:$0.00

Operator Surcharge:$0.00

Fed Excise Tax:$0.00

COMPUTED INVOICE TOTAL:$0.00

LDS REGISTERED TARIFFS

Standard $2.25, Prison $4.50, Payphone $1.95, Calling Card $1.20, International $6.50.

HR PERSONNEL REGISTRY

Employee File, Review Logs & Accomplishments

EMPLOYEE REGISTRY CARD

SERIAL ID: LDS-1994-47B

RANK: Trainee Operator

START DATE: June 12, 1993

STATION TIME: October 1993

SECURITY AUDITS: 0

💾 STATION SAVEGAME DATA

ANNUAL PERFORMANCE EVALUATION

🏆 STATION MERIT BADGES

UNLOCKED: 0/15

TELECOM HISTORICAL ARCHIVES

The Great Breakup & Fictional LDS Archives

Historically inspired long-distance operator services, regional telephone operating companies, tariff competition, collect calls, calling cards, and payphone workflows.

DIAGNOSTICS STATISTICS

Operator Session Counters

REALTIME MONITOR

REPORTS GENERATOR

End of Shift Summaries

INTERNAL COMPANY TELETYPE

LONG DISTANCE SERVICES OPERATOR SIMULATOR v5.2Collect Call Operator Workstation (1993 - 1998)